Trained technicians for telco partners.
Protech Inc fields small, reliable crews for residential connectivity: fibre/copper lines, Wi‑Fi optimization, smart home security, TV boxes, Homephone, and SIM activations.
Snapshot
Built to support TELUS and regional telco partners with tidy installs, clear documentation, and first-visit completion.
Principle
Clarity first
Appointment windows honored, arrival updates, and clean work areas with photo proof.
Principle
Safety and quality
Proper fibre/copper runs, secure mounts, light-level checks, speed tests, and device pairing before we leave.
Principle
Measure what matters
Track first-visit completion, signal strength/light levels, speed tests, and customer satisfaction.
Hands-on field leaders
Leads ride along on complex installs (fibre, copper, wireless internet, TV boxes), check workmanship, and mentor techs on speed, safety, and customer care.
Internet/Wi‑Fi
Fibre/copper runs, neat terminations, and mesh tuning.
Home services
Strong Wi‑Fi, TV boxes, Homephone setup, and clean wall/rack mounts.
Smart home
Cameras, doorbells, sensors, and user onboarding.
Mobile/SIM
SIM sales/activations, Homephone, and device setup for partner brands.
How we engage
- Site-ready prep
Address notes, gear checklists, and schedule confirmations before dispatch.
- On-site standards
Arrival updates, tidy work, speed/signal proof, and user walk-through.
- Partner reporting
Same-day notes, photos, and repeat-visit risks shared back.